How do I receive the purchased software?

We use automated order system integrated into ActiveTyping. Immediately after your order is sent to web store, your demo version will be fully activated and you can continue studying. You will also receive the serial number by email for future use. You can use serial number only in 2 different computers.

Is the ordering process safe and secure?

We use fully secured (SSL) online order system that is integrated into ActiveTyping. By clicking Buy now button your web browser (IE 5.5 or newer) will open the secured web store page where you can place your order safely. You can print the receipt right after purchase. Please see the detailed security information and privacy policy here.

Can I place my order without Internet Explorer (Integrated web store)?

By default we are using the integrated SSL secured web store. This makes sure that you have been able to install and evaluate the free demo version properly before placing your order. Using integrated Internet Explorer also activates your serial number automatically after purchase. If you need to place your order with other web browser such as Firefox/Opera, please click here to visit our online store. Please evaluate the demo version before ordering your license.

How do I activate my product with my serial number?

How can I move ActiveTyping to my new computer?
ActiveTyping may be installed only on one computer at a time and multiple installations are prevented by the online license monitoring system. To move the program to a new computer 1) first uninstall the program from the old computer, 2) reinstall the demo version to a new computer 3) enter your serial number to the reinstalled ActiveTyping.

How can I get my lost serial number or receipt?
Access the customer service section of eSellerate site.

How can I register the software on PC without internet connection?
You can purchase the license on another PC. Next, access the customer service and activate the demo version on another computer manually with your personal serial number!

Why I get "Not Administrator" error during installation?

During installation ActiveTyping requires administrator rights to complete an installation. To solve the problem please login as administrator user or ask somebody with administrator rights to install the program.

Why I get "Internet Explorer 5.5 required" error during installation?

ActiveTyping requires that Internet Explorer 5.5/6.0 or newer is installed on your computer. Otherwise you will not be able to use the software. To solve the problem, please download and install the latest IE update from www.Microsoft.com.

Why my firewall is giving an alert?

We display some banners inside the demo version. You can choose to block banners and demo will still work. Only during the ordering process you need to allow the HTTP access to our SSL secured web store site to process your order.

How can I get personal support?
The free email support is available for 30 days after purchase. Support is available for registered customers only.

Support Contact Form